Terms and Conditions
Plumbing Charges Terms and Conditions
We do not charge a call out fee in order for us to come to your location. On arrival once our engineer starts to diagnose and fix the problem our charges start. Our rates are as follows:
• 7am – 6pm €90 + V.A.T. per hour or part of. Once over 1 hour each 15 minutes or part of €22.50 + V.A.T.
• 6pm- Midnight €120 + V.A.T. or part of. Once over 1 hour each 15 Minutes or part of €30 + V.A.T.
• Midnight -7am €150 + V.A.T. or part of. Once over an hour each 15 minutes or part of €37.50 + V.A.T.
On occasions after diagnosis a part may be required. If this is the case then your engineer will quote you a price for the part and installation. If the price is agreed we may often have to get the part as it is impossible to stock all parts for every heating system. If this is the case your plumbing engineer will take the initial diagnostic charge as a deposit. They will go to get the part and fit it for you. The initial diagnostic charge will then be deducted from the agreed quotation and the balance will be paid on completion of the job. If you do not decide to go ahead with the required work recommended the initial diagnostic fee will apply as per the rates above.